Shipping policy

Delivery Coverage

We proudly ship Australia-wide from our Melbourne warehouse, ensuring your premium oils reaches you in perfect condition.

Shipping Options

  • Standard Shipping (2-5 business days) • Express Shipping (1-3 business days)
  • Dispatch within 24 hours from Melbourne

Processing Time

  • Orders are processed and dispatched from our Melbourne facility
  • Dispatch within 24 hours from Melbourne
  • Order confirmation and tracking details provided via email

Shipping Costs

  • Standard Shipping: $6.95
  • Express Shipping: $15
  • Free shipping available for orders over $75

Bulk Orders:

  • Custom shipping arrangements available for bulk orders
  • Contact us for specific bulk shipping quotations

Order Tracking

  • Tracking number provided via email once your order is dispatched
  • Real-time tracking available through our shipping partners
  • Order status updates available through your account

Contact Questions about your shipment? Contact our customer service team:

  • Email: info@nawah.com.au
  • Response time: Within 24 hours on business days